Since 1908, Darley has been dedicated to serving the World’s Fire and Emergency Services. The corporate headquarters are located at 325 Spring Lake Drive in Itasca, IL 60143, and our manufacturing, engineering and research and development operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa.
Our entire company is committed to customer satisfaction. We are dedicated to excellence and offer a diverse line of quality products and services through progressive design, manufacturing and distribution. W. S. Darley & Co.‘s involvement in the Fire Industry spans over a century and four generations of Darley’s.
We not only have a rock solid reputation for building quality products, but also for building strong relationships with Fire Fighting Organizations around the world. Darley draws our strength from being a financially stable company with a unique industry position. Darley builds Fire Trucks, manufactures Fire pumps and sells Fire Fighting, Emergency and Special Operations Equipment through our international catalogs. Nowhere else will you find a company as dedicated to the Fire Industry. All this experience comes from a company that cares – W. S. Darley & Co. is customer driven.
Our mission is to passionately serve the world’s first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service.
We shall act in an honest, ethical manner, and we will do what we say we are going to do.
Everything we do shall be focused on taking care of our customers in a prompt and fair manner, while meeting or exceeding their quality expectations.
Relationships Based on Respect
We shall strive for relationships built on trust and mutual respect - with our employees, customers and suppliers.
Empowerment / Recognition
We shall encourage an atmosphere that empowers our employees to make the right decisions for our customers. We shall recognize the efforts of our employees on a job well done and encourage their input for continuous improvement while maintaining a family business environment.
We shall continue to develop innovative products and embrace technological advancements based on solid engineering and testing.
We shall take time to have fun and celebrate our Team Darley victories and special efforts.