Company Overview

Who We Are

CCFBank®, Citizens Community Federal, N.A. is a federally chartered national bank based in Altoona, Wisconsin. With over $550 million in assets, the bank is a full-service financial institution providing deposit and loan products to our customers from multiple branch locations in Wisconsin, Minnesota, and Michigan.


The one constant with CCFBankTM is change. Originally established in 1938 as a credit union serving local co-op members, a number of changes have made CCFBankTM, the financial institution it is today.

In 2005, Citizens Community Federal acquired Community Plus Savings Bank, resulting in the expansion into the Michigan market. Beginning in 2008 and through 2009, Citizens Community Federal expanded its branch network to include locations throughout Wisconsin and Minnesota.

The bank has responded to historical shifts in the economy with structural, product and service changes as the financial services competition has diversified. Through rising and falling interest rates, new and expanded loan and depository products, traditional and in-store locations, increasing regulatory and compliance demands, the bank continues to meet these challenges and continues to grow stronger.

In 2015, Citizens Community Federal continued its tradition of change by simplifying our bank's brand and updating our logo to CCFBankTM. The bank has invested heavily to expand our web-based technologies to meet the changing needs of consumers and businesses. Our logo now reflects that commitment to community banking and is focused on the future. At CCFBankTM we are not afraid of change - we welcome it! Change has been a critical component of our development as a community bank and has helped us to become the strong financial institution we are today and will be for years to come.

Accounts & Services

Our bank offers you a variety of accounts and services to fit your financial needs whether that need is personal or business. We believe our products and services help differentiate us from other financial institutions and deliver excellence in banking.

At CCFBankTM, we believe that good isn't good enough. By providing the best technology, we deliver excellence by finding new and innovative ways to help you manage your money. Online banking with bill pay lets you manage your accounts anywhere, around the clock. And our mobile banking platform gives you the ability to conduct your banking from your smart device including depositing checks when you download our mobile banking app. Our technology makes it easy for our customers to bank the way they like.

Freedom Rewards Checking is a free account that pays you interest on checking, plus gives you refunds on nationwide ATM fees. Link it to a Freedom Rewards Saver account and get your rewards and ATM fee refunds transferred instantly -- for automatic savings.

Our StartFresh Checking account gives customers who don't qualify for traditional checking a chance to build their credit.

Local businesses are the backbone of our community and we offer a variety of deposit products, loan types and lines of credit to best support them. When local businesses are successful, everyone in the community prospers.

We deliver excellence in banking and a commitment to helping you find solutions for all the important moments in your life, whether it's buying your first home, opening a new business or preparing for retirement.

The Future

Today, CCFBankTM is a strong financial institution thanks to the efforts of our Board and team members to solidify our policies, procedures and controls. These efforts have allowed us to concentrate on profitable growth as we look forward to the future.

We firmly believe that the future of community banking requires every employee at CCFBankTM on delivering excellence to every customer every day. We are committed to constantly improving our technology to make banking more convenient, to hire and train the people with the financial services expertise to help you manage your money and to support the communities where you live. At CCFBankTM, this is Delivering Excellence.
Company Summary
Citizens Community Federal
Number of Employees
(715) 836-9994
2174 Eastridge Center
Eau Claire, WI