This posting has been extended beyond the initial anticipated closing date
* This position is eligible to work in a hybrid work model (combination of in-office and remote days). *
JOB SCOPE
Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of high complexity. Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Participates in DOCSIS planning/deployment operations, network architecture design and engineering.
Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
Evaluates new products, performs network problem resolution.
Assists in the development and documentation of technical standards.
Use methods of procedures pertaining to cmts config files, upgrades, and any network changes that may happen on the HFC network that would affect the modem's performance.
Designs and establishes protocol compatibility standards, develops and implements network
enhancements and makes recommendations for improvement.
Assists in cable modem, QOS, and Cable Modem Termination System (CMTS) implementation.
Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization.
Provides escalated tier support across organizations and to third party vendors.
Works on one or more projects as a project team member, occasionally as a project team lead.
Comfortable working in a team environment, as well as being able to perform duties in at times a fast-paced environment and the ability to learn new technology quickly.
Coaches less experienced staff.
Adhere to industry specific local, state, and federal regulations, as applicable.
Knows, understands and follows company policy.
Performs other duties as requested by supervisor.
BASIC/MINIMUM QUALIFICATIONS
ADDITIONAL JOB QUALIFICATIONS
PREFFERED JOB QUALIFICATIONS
WORKING CONDITIONS
Office Environment
May work in Network Lab environment
24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
Occasional travel as required
#LI-AK
#LI-Hybrid