Do you enjoy cooking, canning, and using kitchen appliances? Do you want to share your love cooking with others? If so, National Presto Industries, Inc is looking for a Customer Service Representative to join our team! This is a Monday through Friday position, from 8am to 4:30pm - No nights, no weekends, and no holidays. We are looking for someone with a passion for helping others, who knows their way around a kitchen, and has a knack for problem solving. Come work for a stable, local company, with a family atmosphere.

What you’ll do:

• Educate customers on use of Presto® products
• Troubleshoot and resolve customer issues or complaints via phone 
• Handle warranty issues
• Data entry of customer orders and call notes.
• Work with Excel to record data and generate spreadsheets.

What you bring:

• A high school diploma or equivalent
• Previous experience in a phone-based customer service environment
• Excellent verbal and written communication skills
• Experience using Microsoft Office applications, such as Excel, Outlook, and Word
• Experience canning is helpful, but we will train you also
• Experience cooking or using Presto® Appliances preferred
• Fluency in French or Spanish not require, but includes a premium pay differential

• Hands-on training with Presto® Products
• Opportunity to test and give input on new products.
• 1st Shift, Monday – Friday Hours
• Small team environment
• Comprehensive benefits package (listed below)

This position is eligible for our excellent benefits package, including a competitive wage, health, dental, vision, & life insurance, 401K with match, paid vacation, holidays, and sick time. We have an on-site cafeteria serving breakfast and lunch daily. If interested and qualified, please send your resume and cover. Our ad can also be found at https://www.gopresto.com/content/support/careers